Consumers have the following right of withdrawal:
The revocation instruction is based on:
§ 3 Cancellation instruction according to § 312 d I BGB in conjunction with § 355 BGB.
In accordance with § 312 d I BGB, the consumer is entitled to the statutory right of withdrawal pursuant to § 355 BGB. In the following, the consumer is informed in detail about the legal requirements of the right of withdrawal and the consequences of exercising it.
Right of withdrawal:
The consumer may revoke his contractual declaration in text form (e.g. letter, fax, e-mail) within 2 weeks without stating reasons. The period begins with receipt of these instructions. The revocation period shall be deemed to have been observed if the revocation or the goods are dispatched in good time.
The revocation is to be sent to:
Letter: Vision Consulting Deutschland GmbH, Bremsstraße 17, 50969 Cologne, DE
Fax: ( 49 ) 221 995574-99
Consequences of revocation:
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived must be surrendered.
If the services received cannot be returned by the consumer in whole or in part, or only in a deteriorated condition, the consumer may have to pay compensation for the loss in value. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their examination - as it would have been possible in a shop, for example. Furthermore, the obligation to pay compensation can be avoided if the consumer does not use the goods as if they were his own property and refrains from doing anything that could impair their value.
Goods that can be sent by parcel post are to be returned at the risk of Vision Consulting Germany. The costs of the return shipment are to be borne by the consumer if the delivered goods correspond to those ordered.